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Return Policy
Return policies for wholesale orders differ from consumer retail practices. Returns are evaluated based on documented discrepancies related to quality, specification mismatch, or confirmed production issues.
All return requests must be submitted within an agreed inspection period and supported by relevant documentation, such as inspection records or visual evidence. Each case is reviewed according to the terms confirmed at order placement.
Due to the nature of wholesale production and customization, returns related to subjective preferences, market changes, or non-defect reasons are not applicable. This policy ensures clarity and protects both parties from ambiguity.
The return process is structured to prioritize resolution through replacement, correction, or agreed adjustment when appropriate. This approach supports continuity of cooperation while maintaining professional standards.